Terms Of Service

Terms Of Service

Terms Of Service

Terms Of Use, Dated: 30.4.2025

Terms Of Use, Dated: 30.4.2025

Interpretation and Definitions

These Terms of Service (the Terms of Service) establish a binding legal agreement between you (referred to in these Terms of Service as the User, Client, you or Vendor) and IO s. r. o., a company incorporated and existing under the laws of the Slovak Republic, with its registered seat at Starozagorská 1385/2, 040 23 Košice - mestská časť Sídlisko KVP, the Slovak Republic, ID No. 52 230 384, registered with the Commercial Register of the Municipal Court Košice, Section Sro, Insert No. 45695/V, e-mail: hello@nordics.io (the Company, we, us, or any similar expression), which owns and operates the Platform (defined below).

We have developed and operate copyrighted works in the form of web (including subdomains, applications, APIs, software, and databases) located at Nordics.io (the Platform), a digital platform that facilitates the seamless connection between IT vendors and purchasers within a structured tendering process by leveraging AI-driven tools to match clients with verified vendors, optimizing software development projects through enhanced transparency, efficiency, and cost-effectiveness, while its tender management functionalities streamline vendor selection, project planning, and contract execution, enabling purchasers to engage with a curated network of IT professionals while maintaining competitive pricing and quality standards (collectively, with all other services accessible through the Platform (the Services).

Purpose and Scope

These Terms of Use apply to your use of the Platforms and/or the Services and shall govern the contractual relations between you and us.

Furthermore, these Terms of Use apply to any updates or supplements to the Platform and/or the Services, unless they come with separate terms, in which case those terms apply.

Personally identifying information is subject to our Privacy Policy published at the Platform, the terms of which are incorporated herein. Please review our Privacy Policy to understand our practices.

Certain features of the Services or Platform may be subject to additional guidelines, terms, or rules, which will be posted at the Platform in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms of Use.

By entering or using the Platform and/or any of the Services, you agree to unconditionally comply with these Terms of Use. You should download and save/print a copy of these Terms of Use for future reference.

Registration and Subscriptions

To be able to use all the functions of the Platform and the Services (e.g., to create, upload, modify download or display a project etc.), you will need to login to your Account (as defined below).

Before the first use of the Services, you will be required to register and create an account (Account) by supplying us truthfully and fully with the required data (some of the data being provided on voluntary basis only) as prompted at the Platform. You must choose an email address at which we can contact you and link actions from other people to you.

You are responsible for keeping your password confidential. This means, that, you don’t give it to anyone else, that you don’t permit or enable third parties to gain knowledge of it and that you take the necessary steps to guarantee its confidentiality. If your credentials are lost or misused or if you suspect that they have been lost or misused, you must notify us of this immediately via our email listed above.

We may offer several subscription plans, including special promotional plans or subscriptions with differing conditions and limitations. The terms of your subscription will be disclosed at the time you sign up or in other communications made available to you. You can find specific details regarding your subscription within your Account profile. We reserve the right to modify, terminate or otherwise amend our subscription plans at any time, in our sole and absolute discretion.

Certain Services [or Plug-ins] provided by us may be paid (require paid subscription) (Paid Services). Depending on our offer communicated to you, the Paid Services may be subject to one-off fee (One-off Fee) or subscription payment for a subscription period (Paid Subscription) (One-off Fee and Paid Subscription collectively being referred to as the Fee).


User Content

You are solely responsible for all information and content that you create using, submit to use, or used with the Platform and/or Services (Your Content).

Subject to strict compliance with these Terms of Use (in particular the User Policy, as defined below in Clause 6), you may use information and content created and published by other Platforms’ and/or Services’ users (Others´ Content) (for the purpose of these Terms of Use Your Content and the Others´ Content will be referred to as the User Content).

We accept no responsibility for any User Content created or uploaded by you or other Platform’ s or Services’ users. Furthermore, we accept no responsibility for design and/or content of external weblinked to/from the Platform. In particular, we give no guarantee that the content showed in the Platform is true, fulfils any particular purpose or can serve any particular purpose. Furthermore, we accept no responsibility for any User Content and give no warranty that the User Content is accurate, complete, useful for any purpose (direct or implied) that may be published at the Platform. We do not examine whether User Content uploaded to the Platform is appropriate or free of viruses nor do we determine whether it is technically possible to examine it for viruses.

We reserve the right (but not have any obligations) to review any User Content and its compliance with these Terms of Use (and in particular the User Policy). We shall have the right to take in our discretion any measures to protect the Company against any such violation, including but without any limitation to stop providing you with the Services, deny you access to the Platform and/ or Services and/or to your Account.

You alone are responsible for Your Content. When using the Platform and/or Services you must ensure that any of Your Content does not violate the User Policy. You may not state or imply that Your Content is in any way provided, sponsored or endorsed by the Company. It is Your responsibility to back up any of Your Content and to carry out other security measures to prevent any accidental loss or damage to your content and to guarantee reconstruction of any of User Content in case of data loss.

We reserve the right to delete any User Content that is (or potentially may be held) in violation with the User policy or any applicable law in any territory where the Platform and/or Services are used (or potentially may be used).

We reserve the right to delete any User Content created and/or uploaded into the Platform, if you had not used (or paid) any of the Services in the previous 6 months.

Vendor-related information on the Platform is provided by the relevant vendors, and as such, we do not assume liability for its accuracy, reliability, safety, completeness, usefulness, non-infringement, or quality. This applies to all information shared through the Platform.

You acknowledge that we are not universally responsible for monitoring user content nor actively seeking facts or circumstances indicating illegal activity. However, we reserve the right to review, restrict access to, or modify any content in order to: (i) operate, secure, and enhance the safety of the Nordics.io Platform, including fraud prevention, risk assessment, investigations, and user support, (ii) ensure compliance with these Terms, (iii) comply with applicable laws, court orders, law enforcement requests, or regulatory requirements, (iv) address content we determine to be harmful or objectionable, or take any other actions outlined in these Terms.

Feedback

On voluntary basis (and free of any charge or royalty) you may provide us through the Platform and/or e-mail with feedback or suggestions (Feedback) You will retain all the right, title and interest in and to the Feedback, except for the right to use the Feedback in accordance with the license granted under these Terms of Use. The Feedback is not confidential even if designated as confidential by you and we may freely use and disclose the Feedback to any third party.

Payments and Billing

You agree that we will bill you for the Paid Services and you acknowledge that the Fee may be billed in one or more instalments.

For Paid Services, we will issue regular invoices for the applicable amount (Fees) (including applicable taxes payable by you based on the information provided at the time of subscription for Paid Services) at or around the start of each Paid Subscription period, based on your selected subscription plan. All Fees shall be payable within 15 days from the date of invoice delivery.

You agree that invoices for the Paid Services will be issued and delivered exclusively in electronic form to the email address provided during registration or specified in the Account. An electronic invoice shall be deemed delivered on the date of its dispatch.

We reserve the right to change the Fees or any components, Terms of Use or other conditions of the Paid Services. Paid Services subject to One-off Fee will be provided by us for an indefinite period of time, but we may terminate such Paid Service without any restrictions after lapse of 12 months from the subscription and after that you will not be entitled to receive back any One-off Fee (or proportion of it). We will duly notify you of any changes concerning the terms on which the Paid Services are provided through e-mail or by posting the information in your Account.

For more information on cancelling or suspending your Paid Subscription, please refer general@nordics.io.

Payments are nonrefundable and there are no refunds or credits for a partially used subscription period, including for any unused or suspended periods. [However, following the cancellation of any paid subscription, you will continue to have access to paid services until the end of your current subscription period]. At any time, and for any reason, we may provide a refund, discount, or other consideration to any or all of our users (Credits). The amount and form of such Credits, and the decision to provide them, are at our sole and absolute discretion. The provision of Credits in one instance does not entitle you to Credits in the future for similar instances, nor does it obligate us to provide Credits in the future, under any circumstances.

If you are delayed with your payment obligations (including immediately after the first default): (i) we will be entitled to block your access to the Account and/or the Services (or any of them) and we shall be under no obligation to provide any or all of the Services while the invoice(s) concerned remain unpaid; and (ii) default interest shall accrue in accordance with provisions of Slovak law.

You may not offset Fee against any receivable you may have against us for any reasons.

User Policy

Rules for using the Platform and/or the Services (User Policy):

(a) When using the Platform and/or the Services you must obey all of the relevant laws and other legal provisions. In particular, you may not enter and/or disseminate unlawful User Content or User Content that infringes copyrights and any other third party rights.

(b) You are not allowed to attack the operational capacity of Platform by any means, such as: sending mass emails (spam); carrying out hacking attempts or brute-force attacks; using or sending spy software, facilitate any viruses, trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information;

(c) You are not allowed to act in a manner that is defamatory, trade libelous, threatening or harassing, abusive, invasive of another's privacy, vulgar, pornographic, sexually explicit, obscene promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual, promotes illegal activities or contributes to the creation of weapons, illegal materials or is otherwise objectionable towards us or other users;

(d) You must refrain from:

(i) accessing our Platform and/or using the Services in order to (a) build a product or service which competes with our Platform and/or the Services or (b) promote a product or service which competes with our Platform and/or the Services;

(ii) attempting to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form of the Platform;

(iii) using any robot, spider, other automatic devices, or manual processes to monitor or copy out Platform;

(iv) unless explicitly allowed as a part of Services, commercially exploiting User Content;

(v) solicit login or any other information or data about other users or access an Account belonging to another user without their consent;

(vi) attempting to obtain, or assisting third parties in obtaining, access to the Platform and/or the Services, other than as provided under these Terms of Use; or

(vii) using the Platform and/or the Services to send unauthorized or unsolicited advertisement, spam, chain letters, pyramid schemes or any other unsolicited promotional materials or messages, whether commercial or not.

(e) You must use all reasonable endeavours to prevent any unauthorised access to, or use of, the Platform and/or Services and, in the event of any such unauthorised access or use, promptly notify the Company.

Intellectual Property Rights

Excluding Your Content, you hereby acknowledge and agree that the Company and/or its licensors are the sole proprietors of all the intellectual property rights (including copyrights, database right patents, trademarks, and trade secrets) pertained in or related to the Platform and/or the Services. The use of the Platform and/or the Services will not imply any transfer to you or any third party any rights, title or interest in or to such intellectual property rights. The Company reserve all rights not granted under these Terms of Use.

Subject to these Terms of Use and for as long as you have a valid Account with us, the Company hereby grants you a non-transferable, non-exclusive, license to use the Platform and/or the Services. Under the license you may use the Platform and/or the Services in accordance with the terms stipulated hereunder within any territory from which you have access to the Platform and/or the Services. Without prejudice to pay the Fee (if applicable) the license hereunder is granted on royalty-free basis. You may sublicense and/or assign the license only if allowed in these Terms of Use.

You hereby grant the Company an irrevocable, nonexclusive, royalty-free, worldwide license to use Your Content (including Feedback) for all known purposes without any restrictions during the whole period of protection of the intellectual property rights, but at least for a period of 50 years solely for the purpose operating the Platform and/or the Services (and including Your Content in the Platform and/or the Services). The license hereunder includes inter alia the right to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate Your Content into other works. The license is granted as a royalty free license and you will not be entitled to charge any fee or claim any other payment in respect of such license. The Company shall be allowed to sublicense or assign (as the case may be) the license to any of its affiliates, subcontractors and business partners or other legal successors. The Company is not required to use the license. You hereby represent and warrant that you have all the necessary rights required for granting the license under this paragraph.

ADD-ONS

Certain features of the Services may require use of certain add-ons, plug-ins, codes, programs or other software, that may be provided by the Company in its sole discretion and may be subject to additional fees, guidelines, terms, or rules (Add-ons). These Terms of Use shall apply to Add-ons accordingly.

Indemnity

9.1 You agree to defend, indemnify and hold the Company (and its officers, employees and agents) harmless against and undertake to repay the Company any damages and costs resulting from any third party claim, action or demand and all liabilities and settlements related thereto, including, but without limitation, to legal and accounting fees, resulting from, or alleged to result from (a) your use of the Platform and/or the Services, (b) Your Content, (c) your violation of these Terms of Use, or (d) your violation of applicable laws or regulations.

Third Party Platforms and ADS

The Platform might contain links to third party websites, services, and advertisements for third parties (Other Platforms and Ads). Such Other Platforms and Ads are not under the control of the Company and the Company is not responsible for any Other Platform and Ads. The Company provides these Other Platform and Ads only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Other Platforms and Ads. You use all Other Platforms and Ads at your own risk. When you link to an Other Platforms and/or Ads, the applicable third party's terms and policies apply, including the third party's privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Other Platforms and Ads.

Disclaimers

You acknowledge that the Platform and/or the Services have not been developed to meet your individual requirements, and that it is therefore your responsibility to ensure that the facilities and functions of the Platform and/or the Services meet your requirements.

The Platform and/or Services are provided “as-is” and “as available” and you bear full risk of using them. We and our subcontractors give no express warranties, guarantees or conditions of any kind (direct or implied). We hereby, to the maximum extent permitted by applicable law, exclude the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

You should be aware that the Platform and/or the Services will not be operated on error-free basis, uninterrupted and may contain bugs, viruses, harmful codes and we shall bear no liability for any of them. Unless specifically agreed in writing, We will have no obligation to provide you with any support or maintenance in connection with the Platform or Services.

To the fullest extent permissible by applicable law, we hereby disclaim any and all responsibility, risk, liability and damages arising out of death or personal injury resulting from use of the Platform and/or the Services. We shall bear no liability for any damages that may the foregoing cause any of your equipment (computer, phones, tablets or other devices).

You hereby acknowledge that legally we will not be engaged (and we will not have any obligation to become engaged) in any interaction among users of the Platform and/or the Services (e.g. in situation when a user uses a User Content of other user) and you agree to fully exclude us from any claims, liabilities and/or other responsibilities you many have in respect of such interaction.

You hereby waive any right, claim and or liability you may directly have against any of the Company’s directors, shareholders, employees, officers, affiliates and or agents (Protected Parties) in respect of the use of the Platform and/or the Services (and any other subject matter of these Terms of Use) and you agree not to pursue against any of the Protected Parties present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature related to sue of the Platform and/or the Services (and any other subject matter of these Terms of Use).

Limitation and Liability

We bear no responsibility to you or any third party for any lost profit or any indirect, consequential, exemplary, incidental, special or punitive damages from or relating to these Terms of Use of your use of, or inability to use, the Platform and/or Services.

We are only responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms of Use. You hereby acknowledge that the total amount of damages and losses we anticipate as a consequence of breach of any of our obligations set out in these Terms of Use is higher of (i) EURO 50 (Liability Limit) or (ii) Fees you´ve paid to Company in the prior 10 months (if any) and we shall bear no responsibility for any damage exceeding such limit and for any other unforeseeable loss or damage. Therefore, our maximum aggregate liability under or in connection with these Terms of Use (including your use of the Platform and/or the Services) whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to the Liability Limit.

Term and Termination

Subject to this Section Chyba! Nenašiel sa žiaden zdroj odkazov.,, these Terms of Use will remain in full force and effect while you use the Platform and/or the Services.

 In case of a free subscription, we may terminate or suspend your rights to use the Platform and/or the Services (including your Account), or parts thereof, at any time for any reason at our sole discretion.

If you breach these Terms of Use or applicable law we may terminate your access to the Platform and/or the Services immediately at any time.

 In case of a Paid Subscription, we may as of the end of your current paid period terminate or suspend your rights to use the Platform and/or the Services (including your Account) or any parts thereof at our sole discretion. Upon termination for reasons according to this paragraph, we will allow you, for the period of 30 days of the date of termination, to access your inactive Account only for purposes of downloading Your Content. Upon lapse of this period, we have the right, but not the obligation, to permanently delete Your Content; and we and our affiliates also have the right but not the obligation to maintain Your Content. The Company will not have any liability whatsoever to you for any terminated use of the Platform or Services, including for termination of your Account or deletion of Your Content.

 You understand and agree that even after use of the Platform or Services is terminated, the following provisions of these Terms of Use will remain in effect: Sections 1.5, 2.5, 3.1, 3.7, 6, 7, 8, 9, 10, 11, 12, 14 and 15.

Governing Law

These Terms of Use shall be governed by and construed in accordance with Slovak law. You irrevocably agree that the courts of the Slovak Republic shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms of Use, the Platform, or the Services. Notwithstanding the foregoing, the Company may seek injunctive relief in any court with jurisdiction to protect its intellectual property, confidential information, or other proprietary rights.

  If a court of competent jurisdiction determines that any provision of these Terms of Use is unenforceable, that provision shall be modified to the extent necessary to reflect the original intent as closely as possible while remaining compliant with applicable law. The remaining provisions shall continue in full force and effect.

General

By using the Platform and/or Services, you consent to receiving electronic communications from us related to your subscription, registration, or use of the Platform and Services. These communications may involve sending emails to your last email address that you provided to us or posting communications within the Platform and/or the Services; will include notices about your Account (e.g., change in password, confirmation emails and other transactional information); and are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. You should maintain copies of electronic communications by printing a paper copy or saving an electronic copy. Unless you opt out, you also consent to receiving certain other communications from us, such as notifications from your Account, notifications of new features, promotional announcements and customer surveys via e-mail. If you want to unsubscribe (i.e., opt out) from certain non-transactional email communications, you will have the opportunity to do so. 

Any future release, update, or other addition to functionality of the Platform and/or the Services shall be subject to the terms of these Terms of Use. All copyright and other proprietary notices on any Platform and/or the Services content must be retained on all copies thereof.

We may occasionally change, revise or amend these Terms of Use. In case of any substantial changes, we shall notify you by e-mail (to the last e-mail address provided to us by you, if any) and/ or by prominently posting a notice of the change on our Platform. Any changes, revisions, or amendments to these Terms of Use shall become effective 10 days after the earlier of: (i) our dispatch of an email notice to you (if applicable), or (ii) the publication of such notice on our Platform. If we are unable to deliver the email notification to the email address you provided—such as if the address is invalid—our attempt to send the email shall still constitute effective notice of the change. Your continued use of the Platform and/or Services after the 10-day period shall indicate your acknowledgment of and agreement to be bound by the updated Terms of Use. Changes shall take immediate effect for new users of the Platform and Services.

These Terms of Use constitutes the entire agreement between you and us regarding the use of the Platform and/or the Services. Our failure or delay in exercising any right or provision of these Terms of Use or by law, shall not constitute a waiver of any other right or provision, nor shall it prevent or restrict the further exercise of that or any other right or provision. No single or partial exercise of such right or provision shall prevent or restrict the further exercise of that or any other right or provision. If any provision or part-provision of these Terms of Use is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable and the validity, legality or enforceability of the remaining provisions shall not in any way be affected or impaired.

You may not assign any right, claim and/ or receivable resulting from and/or related to use of the Platform and/or the Services.