Terms of Service

Last updated on February 8th 2023

Greetings! Please take a moment to carefully read through these Terms of Service. These terms contain essential information regarding your legal rights, obligations, and remedies. By accessing or utilizing the Nordics.io platform, you are acknowledging and agreeing to comply with the provisions outlined in these Terms.

These Terms establish a binding legal agreement ("Agreement") between you and Nordics.io, the entity that owns and operates the platform. The agreement encompasses your use of the Nordics.io website, including any subdomains, as well as the mobile, tablet, and smart device applications, and APIs (collectively referred to as the "Nordics.io Platform").

The terms "Nordics.io," "Nordics.io Platform," "we," "us," or "our" refer to IO s. r. o., the operator of Nordics.io. In this agreement, you may also be referred to as the "User," "Client," or "Vendor," collectively referred to as "Parties."

Our collection and use of personal information in connection with your access to and use of the Nordics.io Platform is described in our Privacy Policy.

1. SCOPE OF NORDICS.IO PLATFORM

1.1 The Nordics.io Platform is an online platform that allows registered legal commercial entities or individuals (“User,” and collectively as “Users”) to procure software development through certain service providers (“Vendor,” and collectively as “Vendors”) who provide Nordics.io Platform in software development.

1.2 The primary purpose of the Platform is to introduce Users who are sourcing and procuring software development through the Nordics.io Platform to verified software development Vendors.

1.3 The goals of Users engaging with the Nordics.io Platform include, but are not limited to; discovery, comparison, and engagement with Vendors through an introduction made over email, or other communication channels if applicable, by Nordics.io representatives or the platform itself.

1.4 The objectives of Vendors engaging with the Nordics.io Platform include, but are not limited to; showcasing organizational insights to be discovered, compared, and engagement by Users through an introduction made over email, or other communication channels if applicable, by Nordics.io representatives or the platform itself.

2. ACCESSING THE NORDICS.IO PLATFORM

2.1 Terms specific for Users. Nordics.io permits Users to submit their project requirements through a Smart Brief form, which aims to secure engagement details to better facilitate Users' interaction with the Nordics.io Platform.

2.1.1 As part of its access to the Nordics.io Platform and in acting as Nordics.io’ User, User hereby consents to the terms of this Agreement, the Smart Brief Agreement (“Smart Brief Agreement”, found here), and any other guidelines requests and rules set by Nordics.io from time to time, in its reasonable discretion, in connection with User’s usage of the Nordics.io Platform. In all its activities under this Agreement, and specifically such activities relating to User’s promotion of the Nordics.io Platform, User shall cooperate with Nordics.io and act in good faith.

2.1.2 Nordics.io reserves the right to provide in certain circumstances tailored Vendor suggestions to the User based on the completion of the User’s Smart Brief.

2.1.3 Nordics.io facilitates the introduction of User and Vendor, and administers the request for proposal (“RFP”) or Tender process between a User and a Vendor, which may include, but not be limited to, communication portal, proposals, payment, and billing, contract negotiation, and/or contract signing, project management, kick-off, and project time-tracking.

2.1.4 No User will be required to pay, receive or partake in any payment or revenue share for any financial compensation or monetary measure, either directly or indirectly, for the submission of a Smart Brief Form as part of the Nordics.io Platform. Despite this, Users are encouraged to provide feedback, star ratings, and/or testimonials during the use of the Nordics.io Platform through Nordics.io, though this is not obligatory. Feedback, ratings, and/or testimonials reflect the opinions of individual Users and do not represent the opinion of Nordics.io

2.1.5 All Vendors of Nordics.io have been through a rigorous verification process in order to be part of the Nordics.io Platform offered by Nordics.io to reduce the procurement risk, but the information is neither scientific nor 100% accurate, and therefore Nordics.io cannot guarantee the correctness, dependability, safety, completeness, usefulness, non-infringement, or quality of any kind of information shared during the use of the Nordics.io Nordics.io Platform (including without limitation the content contained therein), even if a Vendor complies with the Platform guidelines. The User accepts that he or she carries all risks associated with using or relying on the Nordics.io Platform. Thus, Nordics.io does not guarantee a successful engagement with any Vendor through the use of the Nordics.io Platform. If the User has any queries about the Nordics.io Platform or the terms that govern the use of the Nordics.io Platform, the User should contact the Nordics.io team on hello@nordics.io

2.2 Terms specific for Vendors. As part of the access to the Nordics.io Platform and in acting as a Vendor on the Nordics.io Platform, Vendor hereby consents to the terms of this Agreement, the terms and rules of Nordics.io’s Engagement Application Agreement (“Engagement Application Agreement”), the terms and rules of Nordics.io’s Lead Sharing Agreement (“Lead Sharing Agreement”) and any other guidelines requests and rules set by Nordics.io from time to time, in its reasonable discretion, in connection with Vendor’s usage of the Nordics.io Platform. In all its activities under this Agreement, and specifically such activities relating to Vendor’s participation within the Nordics.io Platform, Vendor shall cooperate with Nordics.io and act in good faith. Additionally, each Vendor is bound to the terms and conditions set forward in the Service and Vendorship Agreement (“Service Agreement”) signed with the owner and operator of Nordics.io, (IO s. r. o.)

2.2.1 Vendors shall pay Nordics.io in accordance with the Service Agreement signed with the owner and operator of Nordics.io, (IO s. r. o.)

2.2.2 Vendors acknowledge that Nordics.io has no universal responsibility to monitor the Vendor content nor to actively seek facts or circumstances indicating illegal activity, but has the right to review, disable access to, or revise any Vendor content, in order to (i) operate, secure and improve the security of the Nordics.io Platform (including without limitation for fraud prevention, risk assessment, investigation, and User support purposes); (ii) ensure Vendor’s compliance with these Terms; (iii) obey applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) answer to Vendor content that it determines is harmful or objectionable; or (v) as otherwise set forth in these Terms. Vendors consent to cooperate with and assist Nordics.io in good faith and to provide Nordics.io with such data and take such actions as may be reasonably requested by Nordics.io with respect to any investigation undertaken by Nordics.io or a representative of Nordics.io regarding the use or abuse of the Nordics.io Platform.

2.2.3 Images, animations or videos (collectively, "Images") used and displayed by each Vendor on Nordics.io must accurately portray the quality and condition of the Vendor. Nordics.io reserves the right to require that each Vendor provides a minimum number of Images of a certain format, size, and resolution.

2.2.4 The positioning and ranking of each Vendor in search results on the Nordics.io Platform may change and depend on a variety of factors, such as User search parameters and preferences, requirements, price and availability, reviews and ratings, among others. For more information about the factors that determine how each Vendor appears in search results please contact hello@nordics.io

3. USE OF AND RESTRICTIONS ON NORDICS.IO SITE AND PLATFORM

3.1 Both Parties agree that Nordics.io may gather and utilize engagement information, including technical data relating to the Nordics.io Platform's usage, to improve its products and services, support the Platform, and market its efforts.

3.2 All Parties must keep any confidential information shared before, during, and after the Agreement confidential, including contact information and pricing.

3.3 Each Party must comply with all applicable laws in their jurisdiction when using the Nordics.io Platform, including but not limited to:

3.3.1 Not using the Nordics.io Platform for commercial purposes without permission or falsely implying a relationship with Nordics.io Platform;

3.3.2 Not accessing or using information on the Platform in violation of Nordics.io's Privacy Policy or these Terms;

3.3.3 Not distributing spam;

3.3.4 Not engaging in discriminatory, abusive, or harmful behavior;

3.3.5 Not using Nordics.io's content, name, or proprietary information without written consent;

3.3.6 Not harming the Nordics.io brand;

3.3.7 Not accessing the Platform through automated tools such as spider, various scraping tools;

3.3.8 Not circumventing any security measures implemented by Nordics.io;

3.3.9 Not attempting to reverse engineer the software used by Nordics.io;

3.3.10 Not taking actions that harm the performance of the Nordics.io Platform;

3.3.11 As a Vendor, not offering services that are not owned or accessible by yourself.

4. GENERAL

4.1 Access and Use Restrictions: You are not permitted to access or use the Application or Platform if your location is in a jurisdiction where providing the Platform or Nordics.io Platform is prohibited by law. You must not provide access to the Application or Platform to any government entity or individual located in such prohibited jurisdiction. You must also ensure that (a) you are not on any government list of persons or entities prohibited from receiving exports or transactions with any person, (b) you are not a national of or a company registered in a Prohibited Jurisdiction, (c) you do not allow agents or end-users to access or use the Platform or Services in violation of any restrictions, and (d) you comply with all laws regarding the transmission of technical data exported from your jurisdiction and the country in which you, agents, and end-users are located.

4.2 Termination: Your rights under these Terms will automatically terminate without notice from Nordics.io if (i) you fail to comply with the Terms or Nordics.io Policies, (ii) you violate applicable laws or third-party rights, or (iii) such action is necessary to protect the safety or property of Nordics.io, its users, vendors, or

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third parties. Upon termination, you must cease all use of the Platform and Nordics.io Platform, and Nordics.io may immediately revoke your access without notice and without a refund of any fees.

4.3 Limitation of Liability: Nordics.io and its officers, employees, directors, or representatives will not be liable to you or any third party for any indirect, incidental, special, exemplary, consequential, punitive or similar damages, including lost profits, lost sales or business, lost data, business interruption, or any other loss incurred in connection with these Terms and the Platform. By entering into this agreement, you recognize the limitations on Nordics.io's liability and agree that the purpose of this section is to allocate risks between the parties, and Nordics.io has relied on these limitations in deciding to provide you access and use of the Platform.

4.4 Entire Agreement: These Terms constitute the entire agreement and supersede all prior agreements between you and Nordics.io regarding access and use of the Nordics.io Platform. These Terms shall replace any terms or conditions in any purchase order or other order documentation provided by you or the entity you represent. There are no other agreements, representations, warranties, or commitments that may be relied upon by either party with respect to the Platform, except as expressly stated in these Terms.

Note: Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, meaning some of the above limitations may not apply to you. In such jurisdictions, Nordics.io's liability will be limited to the greatest extent permitted by laws of the Slovak Republic.

4.5 Modifications to These Terms: From time to time, we may need to update these Terms. If we do so, the revised Terms will replace all previous versions. We will announce any changes by posting the new Terms on the Platform and updating the "Last Updated" date. Before the changes take effect, we will send you a notification email at least ten (10) days in advance, highlighting your right to end the Agreement if you do not agree to the changes. Your continued use of the Nordics.io Website and Platform after the revised Terms become effective will be considered as your acceptance of the updated Terms. Nordics.io's failure to enforce any part of these Terms at any time does not mean we are waiving our rights to enforce it later.

4.6 Unenforceable Provisions: If a court of competent jurisdiction finds any provision of these Terms unenforceable, the provision will be modified to reflect the original intention as closely as possible, in accordance with the law. The remaining provisions of these Terms will remain in effect.

4.7 Independent Contractor Status: You and Nordics.io are considered independent contractors and legal entities, and thus, these Terms do not establish a partnership, franchise, joint venture, agency, trust, or employment relationship between the parties.

4.8 Periodic Data Updates: The information displayed on the Nordics.io Website and Platform, including the criteria for becoming a Vendor, may change over time. For this reason, we encourage each party to regularly check our FAQ for the most up-to-date information.

4.9 Governing Law: These Terms will be governed by and construed in accordance with the laws of the Slovak Republic.

4.10 Confidentiality and Security of Credentials: Each party is responsible for keeping their Nordics.io account credentials confidential and secure, and may not disclose these credentials to any third party. If you believe that your credentials have been lost, stolen, misused, or compromised, or if you suspect any unauthorized use of your account, you must notify us immediately. You are liable for all activities that take place through your Nordics.io account, unless such activities are unauthorized and you are not at fault (for example, if you fail to report the unauthorized use or loss of your credentials).

4.11 Your input and ideas are important to us! If you have any questions, feedback, or suggestions regarding the Nordics.io Platform or the Application, please reach out to us by emailing hello@nordics.io or sending us a letter to the following address:

IO s. r. o.